Ora Swiss operates as a reseller and service center focused on vintage and pre-owned timepieces. We are not the manufacturer of the products listed on our website and we do not claim to be an official authorized dealer of any brand unless explicitly stated on an individual product page.

We provide professional watch repair and maintenance services for vintage and modern watches. Services may include servicing, adjustments, strap replacement, and restoration depending on the watch condition and customer request.

Our store offers authentic vintage and pre-owned watches. Each listing includes real photos and accurate condition details. Any included items (box, papers, certificates) are clearly mentioned on the product page.

We offer quality watch straps and accessories selected for durability and style. Product specifications and compatibility details are provided to help customers choose the correct item.

Transparency is important to us. All watches are inspected before sale and described accurately. We guarantee authenticity and clearly disclose condition, known repairs, and included accessories when applicable.

We accept secure online payments, including PayPal Business. Payments are processed through trusted providers to help protect customers and ensure safe transactions.

We provide a clear 30-day return policy. Return conditions and steps are explained on our Returns & Refunds page so customers know exactly what to expect.

We ship with protective packaging to help ensure safe delivery. Shipping details, costs, and estimated times are provided during checkout and/or on our shipping information page.

For any questions about products, repairs, orders, shipping, or returns, customers can contact us through our official contact page or business email. We aim to respond as quickly as possible.

Our commitment is simple: authentic products, clear information, secure payments, and reliable customer support. We want every customer to feel confident buying and servicing watches with Ora Swiss.